Privacy Policy for RAJKOT APMC

Effective Date: 1st, January 2025

RAJKOT APMC ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the RAJKOT APMC mobile application (the "App") available on the Google Play Store. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

When you use the RAJKOT APMC App, we collect different types of information to provide and improve our services. This may include the following:

1.1 Personal Information

We may collect personal information that you voluntarily provide when using the App. This includes:

• Name: The name you provide when registering for the App or using certain features.
• Contact Information: Your email address, phone number, or other contact details that you provide.
• Profile Data: If you create a user profile, this may include preferences, interests, and other details you choose to share.

1.2 Usage Data

We automatically collect certain information about how you use the App. This information is used to analyze trends and improve the App’s functionality. It may include:

• Device Information: Type of device you use, operating system, version, unique device identifiers (IMEI number, MAC address, etc.), and mobile network information.
• Log Data: Information that your device sends to us when you access the App, including your IP address, device type, date and time of use, pages visited within the App, and the duration of your usage.
• Crash and Error Data: Information related to technical issues you may experience, including error reports and crash logs. This helps us identify and resolve bugs.

1.3 Location Data

If you choose to enable location services, we may collect information about your geographic location. This data is used to provide location-based services within the App, such as:

• Finding nearby APMC (Agricultural Produce Market Committee) locations.
• Providing region-specific information.

You can disable location tracking in your device’s settings at any time.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To Provide Services: To offer you the services and features provided by the App, including location-based services, notifications, and content customization.
• To Improve User Experience: To analyze user behavior and improve the overall performance, design, and functionality of the App.
• To Personalize Content: To provide tailored content, advertisements, and suggestions based on your preferences and usage.
• To Communicate with You: To send notifications, updates, and promotional content related to the App. You can opt-out of receiving marketing communications at any time.
• For Customer Support: To address customer service inquiries, issues, and feedback you provide via email or the App’s contact features.
• For Legal and Compliance Purposes: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:

• With Service Providers: We may share information with trusted third-party vendors or service providers that assist us in operating the App, conducting business, or serving users. These providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• For Legal Reasons: We may disclose your information if required by law or in response to legal requests by public authorities, including to meet national security or law enforcement requirements.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify you if such a transfer occurs and update this Privacy Policy accordingly.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you delete your account or stop using the App, we may retain certain information for analytical purposes or as required by law.

5. Data Security

We take the security of your personal information seriously and implement reasonable security measures to protect it from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Secure storage of data using encryption techniques.
• Limiting access to your personal information to authorized personnel only.
• Regular security audits and updates.

However, please be aware that no method of data transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

As a user, you have certain rights regarding your personal data:

• Access and Update: You may request access to your personal data and request corrections or updates to inaccurate or incomplete information.
• Data Deletion: You can delete your account or personal data by contacting us or through the settings in the App. Please note that some information may be retained for legal or operational purposes.
• Opt-Out of Marketing: You can opt out of receiving promotional emails or notifications by following the unsubscribe instructions included in such communications or by adjusting your notification preferences in the App.

7. Children’s Privacy

Our App is not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the App or by other means. The date at the top of this Privacy Policy indicates when it was last updated.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

RAJKOT APMC Support
Email: apmcrajkot14@gmail.com
Phone: 0281 279 0001
Address: Rajkot - Morbi Hwy, Main, Marketing Yard, Rajkot, Gujarat 360003.